I’m Jack, a User Experience Consultant from Bristol, England. I travel the world helping Realtors discover their brilliance, identifying and solving problems, and making websites people love.
With a 97% success rate.
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Jack is a passionate designer with a drive to improve everything he touches. Never afraid to get stuck into the details of a project, Jack will work tirelessly to deliver the very best for his team and clients! ⭐️⭐️⭐️⭐️⭐️
Director, The Brand Weaver
Jack helped me put together some fliers and made the process very easy. The final product looks good and was produced quickly. Thanks Jack
Aventria Property Ltd
Highly recommended. Jack is a professional and friendly designer who takes the time to understand what it is you need, he always puts 100% into producing high quality work. I highly recommend using Jack.
Founder, VA Bristol
Highly recommended. A highly talented and diligent professional, I worked with Jack Recently on a project and I will not work with anyone else from now on when it comes to my business projects. everything was done quickly and to the highest quality which made my life a lot easier.
Property Source Agent
A pleasure to communicate with Jack, running a business personally I know how important that you are perceived to the general public as being professional etc. Polite, prompt and honest, Jack has these core values. Would not hesitate in recommending to friends, family or colleagues.
Lettings Director, Moon & Co Estate Agents
I'm truly grateful for all the incredible work Jack does.
It truly is top notch; Jack has come in and helped take what was a raw startup and contribute to turning it into project capable of scale. Thanks to Jack, we are way more customer centric than we've ever been. And his hard work has a positive, never-ending ripple effect as more around us embrace customer centricity. If it hadn't been for his efforts, we wouldn't be where we are. I'm incredibly proud of the team that has contributed to Sail Homes and I know for sure that whatever I do in the future, it'll be 10x more successful if the team are on the journey. So once again, thanks Jack for being awesome.
Managing Director,
Sail Homes
I worked with Jack for over a year on various stages of a project run by the company we worked for. With his keen eye for detail, he took the time to understand exactly what was required, and how his work would impact on the finished product. Jack provides a friendly, relaxed professionalism in all of the work he does and is extremely reliable. His designs are still in use by the company today and have stood the test of time even after several system revisions. Jack comes highly recommended.
Payroll Manager,
(company name)
“Dyer” by name, but assuredly not by nature. In all seriousness, Jack is an extremely capable User Experience designer who I've had the pleasure of working with. He is diligent, hard-working and has an understanding of the challenges that come with designing within the digital domain; from accessibility, and modular design, through to attention to detail for responsive and adaptive layouts. I wouldn't hesitate in recommending Jack as a valuable UX design specialist.
Director,
Bond Media
Jack designed our mobile apps and websites. He truly has a passion for research-led design and his keen user testing observations highlighted key improvements for our products.
CEO / Founder of
Duplia & Tagstr
Jack is a versatile, dedicated and enthusiastic designer who has contributed significantly to some of River's most important client projects. He's always positive and a pleasure to work alongside.
Ceo,
River Agency
Jack is extremely knowledgeable and friendly, and an absolute pleasure to work with. He’s helped me numerous times to understand how to view something from a user's perspective, knows how to make high quality, user-friendly designs. A+, would wholeheartedly recommend!
Developer,
JustEat
Jack is excellent to work with. He takes the time to understand requirements and proactively challenges assumptions with new approaches. His work is of superb quality and always impresses - I'd absolutely recommend working with Jack for his positive attitude, excellent abilities, and high-quality designs.
Head of Software,
Neon Agency
What I love about Jack is his positive attitude and people-focused approach. He's a real expert in UX-led design, but he's also brilliant at getting to know his clients and their businesses. As far as designers go, Jack has the ideal combination of qualities - he's naturally relaxed and flexible, as well as thorough and professional. Once you've found him, you won't want to let him go!
Head of Comms,
River Agency
Looking for a UX designer? Look no further!Not only is Jack fantastic at what he does, he's great to work with too! Really great guy, fantastic communication and the end product never disappoints!
Founder, Goliath Property
Jack has been great to work with, very friendly but clearly knows his stuff with UX! Would recommend to anyone as he has been fantastic.
Agent
Excellent design work! Jack produced excellent design work for my website and business cards! I would whole heartedly recommend!
Counsellor & Therapist
Brilliant work by JackJack created a fantastic website for my small business and was helpful and informative throughout. I recommend him to anyone who needs an expert in UX design work.
Founding Artist,
Drift Designs
Excellent in multiple regardsI have worked with Jack on many projects. Jack is excellent at designing beautiful products. Jack takes it to the next level by understanding and if needed researching the users and use case. Allowing him to not only create a stylish but functional and accessible design. I would recommend Jack to anyone.
Backend Developer,
Sail Probate
Jack helped me build my business brand from the ground up. He went above and beyond to make sure the website was perfect for me. One thought: The fantastic communication that was put in place towards the end of the project could have been initiated from the outset. Overall, I love the finished website. I would definitely recommend working with Jack for business brand and website designs.
Company Director,
The Writer’s Journey
I've worked with Jack many times over the last couple for years, as he has become our go-to guy for UX design as well as helping us plan workshops to help us better understand our users. His designs are visually excellent, but what really makes Jack great to work with is his understanding of what is important to the business context he is working in. This allows him to remain pragmatic and flexible, leaving you safe in the knowledge that what he produces will not only look great, but also fully address the business problem the design piece is trying to solve. I would recommend Jack without hesitation!
Lead Developer,
Sail Legal
Jack is great to work with. He takes the time to fully understand the market you are looking to reach and how you want your website to look. He makes really good suggestions and he has superb technical knowledge. Nothing is too much trouble and I've really appreciated the dialogue with him. Working with Jack has been a breath of fresh air as not everyone who designs websites is as approachable, patient, knowledgeable and pro-active as Jack. I 100% recommend The UX Designer!
Director,
Juniper Buildings
Jack has a passion for UX design and has a pixel-perfect eye for detail. He goes into firm detail about his target audience and delivers this towards his work. He's also a very caring person who will help with any problem.
UI Designer,
Box UK
Working with Jack was a pleasure. From our first conversation he demonstrated a high level of enthusiasm, passion and understanding for the industry. His upbeat personality and design flair means he'll go far.
Consultant,
Yolk
Jack's a thorough, enthusiastic designer who cares deeply about the user and their needs. With micro -interactions and points-of-joy to make a product lovable, he uses the latest approaches to ensure his work is cutting-edge.
Product Lead,
Sonovate
Jack's a thorough, enthusiastic designer who cares deeply about the user and their needs. With micro -interactions and points-of-joy to make a product lovable, he uses the latest approaches to ensure his work is cutting-edge.
Product Lead,
Sonovate
I have worked with Jack now for sometime, and I am very happy with the designs he has created for my company, and the service he provides which is very professional and friendly. Jack has re-designed all of my company brochures and my new website. I would definitely recommend Jack to anyone.
Managing Director,
Clearwater Financial
Our Holistic Usability Reviews will help you improve each listing, give potential buyers what they want, and reduce wasted enquiries. Oh, and it'll save your agents time and make you more money, faster.
I don't just do a quick 1-pager that barely scratches the surface. I do a deep-dive into every nook and cranny of your website to identify which parts are converting, and how to fix parts that are turning customers away.
Plus, because your time is valuable, you also get a high-level summary jam-packed with actionable insights. Take a look at what's inside:
A no holds barred review of your whole website: The great, the average and the ‘it’s just got to go.’ I highlight areas that need improvement, so they stop frustrating your prospects and start contributing to your bottom line.
An evaluation based on Jakob Nielsen’s 10 Usability Heuristics - the ten commandments for UX Design. I delve into system status, familiarity, recognition, user control, consistency, and many more elements that are vital to a successful website.
A task-based usability inspection of your website. I identify every task a prospect must do in order to find the house they’re looking for. Then grade each task in terms of difficulty and how easy your website made it for them. The goal is to find areas to improve in the process, accelerating your revenue growth.
We work with you to create two personas that embody your ideal prospects, empowering you to make your digital marketing more effective. By understanding your target audience, you can better meet their needs, accelerate offers and reduce admin tasks.
Following on from the cognitive walkthrough, I meticulously map the entire journey of prospective viewers/buyers, from exploring Zillow to contacting you, making an offer, and ultimately getting the keys. This goes beyond optimising the website. It gives you key insights into the entire experience for better conversions and faster results.
I entrust your website to real people, who provide valuable feedback based on their interactions. Think of them as your very own enthusiastic guinea pigs, sharing insights to help you maximise your earnings!
Based on the insights gathered from the Cognitive Walkthrough, Heuristics, Journey Map and Usability Tests, I provide you with a breakdown of the top pain points your website causes prospects and practical solutions to fix them.
I analyse your website speed and visibility on Google. If there is room for improvement, I will guide you on optimising it for better performance.
I rank your website based on all the factors covered above and provide you with a usability score. This summary serves as actionable proof that an investment in your website’s User Experience is worth the money!
A breakdown of the best ways to maximize your revenue by improving your website, whether through small tweaks or major enhancements. One company changed the placement of one button and made an extra $300 million. So yeah, it’s worth it!
Yep seriously, all that in one package!
Over the past 10 years, I've partnered with a wonderful selection of clients. I love helping Directors delight their customers and watching their businesses grow.
I'm truly grateful for all the incredible work Jack does. It's top notch. Jack helped take a raw startup and contribute to it being a business capable of scale. Thanks to Jack, we are way more customer-centric than we've ever been. And his hard work has a positive, never-ending ripple effect as more around us embrace customer centricity. If it wasn't for his efforts, we wouldn't be where we are today!
Director, Sail Homes Estate Agents
Jack has become our go-to UX guy. What makes Jack great to work with is his understanding of what is important to the business. This allows him to remain pragmatic and flexible, leaving you safe in the knowledge that what he produces will not only look great, but also fully address the business problem the design is trying to solve. I would recommend Jack without hesitation!
Lead Developer, Sail Legal
A highly talented and diligent professional, I worked with Jack recently on a project and I will not work with anyone else from now on when it comes to my business projects. Everything was done quickly and to the highest quality which made my life a lot easier.
Property Sourcing Agent
A pleasure to communicate with Jack, running a business personally I know how important public perception is. Polite, prompt and honest, Jack has these core values. Would not hesitate in recommending to friends, family or colleagues.
Lettings Agent,
Moon & Co Estate Agents
Our summer offer pricing ends soon. Take advantage of our limited time offer and invest in top UX insights for your company today.
Everything in the UX Review + 24hrs of meetings to use within 1 year. Subject to availability.
Full Website UX Review, profit-boosting insights, happier users, and higher conversions.
Get a Sneak Peek at what you get for this amazing price:
Investment ($)
FREE*
*costs time
$5,000*
*results vary
$7,995*
*best quality
UX Insights
None
Basic
Industry-leading
Identified Pain Points
Listing Page Heuristic Review
Google PageSpeed Rank
Summary & Usability Score
Email Support
ROI Calculator
Whole site Holistic Review
Cognitive Walkthrough (Loom)
Content Review
User Personas
User Journey Mapping
Remote Usability Tests
Actionable Insights
Comprehensive PDF Report
Regular Video Calls
Payment plan
Got questions about anything?
Book a 30 minute video call today and put your worries to rest.
The reason I am so good at what I do is that I work with like-minded people who understand the importance of injecting money into their business to achieve growth and success. If this sounds like you, you’re probably ahead in the game. Drop me a line if you want to win.
You get a certified UX Maestro who reviews every nook and cranny of your website, and provides industry-leading recommendations for improving it. All with the goal of making YOU more money.
Yes, that's the whole point! I refuse to do ANYTHING unless it will add value to someone's business. Your bespoke UX Review will include actionable insights to optimise your website and make more money from each listing.
You'll get a comprehensive and reader-friendly report. View a full breakdown here. I go above and beyond to deliver the most value per dollar for your money than anyone else, and all conveniently in one place. No need to shop around or spend extra time and money ordering from multiple sources.
This depends on your timeline, how detailed your site is, and how much caffeine I have at the office. Generally, I aim to have the report back to you within 2 weeks, and I always aim for sooner rather than later. The quicker you get it back, the faster you can use it to start making more money than ever before.
The best metrics are customer happiness, positive reviews, task success, and engagement. The official metrics are Jakob Nielsen's Usability Heuristics, which I measure against in my Usability Reports. There are also Web Content Accessibility Guidelines sites should adhere to, and over 90% of Real Estate websites still don't in 2023! That's why UX Reviews are vital. Get in touch if you're curious about how they work.
The best way is to pass it to your web developer and ask them to 'MAKE IT SO'. The sooner they do, the faster your profits will grow. Or you can come to us for a full web rebuild, brand discoveries and social, content strategy, the works!
That’s right, if your website is already maximising your revenue, I’ll refund your entire fee. And if there are opportunities to boost your earnings, I’ll provide top UX tips to optimise your site’s performance.
Either way, you make your money back. Where else would you get a deal this good?
“What I love about Jack is his positive attitude and people-focused approach. He's a real expert in UX-led design, but he's also brilliant at getting to know his clients and their businesses."
"Once you've found him, you won't want to let him go!”
We've worked with hundreds of companies who put their customers first.
